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Partners

Build customer support practices on SupaDesk

CX consultancies, systems integrators, BPOs and IT service firms already set up help desks for their clients. We would rather you did it on ours - and got paid for it.

Apply to partner Book an intro call
  • 20-30% recurring
  • Free internal licences
  • Migration support
Three ways to work together

Pick the one that matches how you already work

Referral partner

Consultants and advisors who recommend tools but do not implement them.

20% of first-year subscription revenue, paid quarterly.

  • Tracked referral links
  • Deal registration
  • Co-branded one-pagers
  • Named partner contact

Reseller partner

Agencies and resellers who own the customer relationship and billing.

25-30% recurring margin, tiered by annual volume.

  • Reseller pricing and quoting
  • Consolidated billing
  • Two free internal licences
  • Roadmap briefings

Implementation partner

CX consultants and integrators who design support processes and set up help desks for clients.

You keep 100% of your services revenue, plus referral margin on the subscription.

  • Setup playbooks and training
  • Partner sandbox workspaces
  • Certification for your team
  • Joint delivery on large accounts
Why partners choose us

A product that does not make you apologise later

  • Predictable client bills Per-agent pricing with customers and portal users free, so a client's bill does not jump because their customer base grew.
  • A differentiator to sell Maker-checker approval on replies is a conversation-starter with every lender, insurer and regulated client you have. Most help desks cannot offer it.
  • You keep the relationship We do not go around resellers. Deal registration is honoured, and we will not sell direct into an account you registered.
  • Support that answers A named contact, a shared channel on request, and escalation that reaches an engineer rather than a queue.

How it starts

  1. 1 Send us a note about what you do and the clients you serve.
  2. 2 A 30-minute call to agree the tier and the commercials.
  3. 3 Partner agreement signed, sandbox workspaces provisioned.
  4. 4 Team training - two sessions, roughly 90 minutes each.
  5. 5 First joint deal, run with us alongside you.
Start the conversation
Frequently asked

Questions people ask before they start

Referral partners earn 20% of first-year subscription revenue. Resellers earn 25-30% recurring, tiered by annual volume. Implementation partners keep all of their own services revenue plus referral margin on the subscription.

No. Deal registration is honoured for 12 months and renewed while the opportunity is active. If a registered account approaches us directly we route it back to you.

Reseller and implementation partners receive two internal agent licences at no cost, plus sandbox workspaces for client demos and setup rehearsals.

Usually two weeks: an intro call, the agreement, sandbox provisioning, and two training sessions of about 90 minutes each. We then run the first joint deal alongside your team.

Yes. We have partners in the Middle East, Europe and North America. Commercials are the same; billing currency and invoicing are agreed per partner.

Already setting up help desks for clients?

Tell us what you are working on. If there is a fit we will have the agreement to you the same week.

Apply to partner Book a 30-minute demo

Questions first? Email sales@supadesk.in or call +91 8585953085.